Terms of Service

Welcome to Kayak House. These Terms of Service govern your access to and use of our website, inquiry forms, booking requests, and kayaking-related services. By using our website or contacting us through it, you agree to these Terms of Service.

1. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or interfere with the use of this website by any other person. You must not misuse the website, attempt unauthorized access, or submit false or misleading information.

2. Booking Requests and Availability

Any booking request or inquiry submitted through this website does not guarantee availability until confirmed by us. All tours, rentals, and schedules are subject to availability, weather conditions, water conditions, operational limitations, and safety requirements.

3. Pricing and Payments

Prices displayed on the website, if any, are subject to change without prior notice unless a confirmed reservation has already been agreed upon. Payment terms, reservation deposits, cancellation conditions, and refund eligibility may be communicated separately during the booking process.

4. Safety and Participation

Participation in kayaking, lagoon tours, or related outdoor activities involves inherent risks. By booking or participating, customers acknowledge that outdoor water-based activities may involve changing environmental conditions and physical demands.

For safety reasons, participants may be required to:

• Follow all instructions given by guides or staff
• Wear required safety equipment, including life jackets or personal flotation devices
• Provide accurate information relevant to participation
• Comply with age, health, or fitness-related participation requirements where applicable

5. Weather, Route Changes, and Service Adjustments

We reserve the right to modify, delay, reschedule, or cancel tours or rental activities where necessary due to weather, tides, water safety conditions, operational reasons, equipment issues, or other circumstances beyond our reasonable control.

6. User Responsibilities

By using our services, you agree that you will:

• Provide accurate and current information
• Respect staff instructions and safety rules
• Use rented equipment responsibly and carefully
• Refrain from behavior that may endanger yourself, others, or property
• Not use the website for unlawful, harmful, or fraudulent purposes

7. Damage, Loss, or Misuse of Equipment

Customers may be responsible for loss, theft, or damage to equipment caused by intentional misuse, negligence, or failure to follow provided instructions, subject to applicable law and any separate rental agreement terms.

8. Intellectual Property

All content on this website, including text, branding, graphics, images, design elements, and logos, is owned by or licensed to Kayak House unless otherwise stated. You may not copy, reproduce, modify, distribute, or use website content without prior written permission.

9. Third-Party Services and Links

Our website may include links to third-party websites or services, including maps, social media, booking tools, or payment platforms. We are not responsible for the content, availability, or practices of those third-party services.

10. Disclaimer

This website and its content are provided on an “as is” and “as available” basis. While we aim to keep information accurate and up to date, we do not guarantee that the website will always be error-free, uninterrupted, or fully current.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Kayak House shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or participation in services booked through it. Nothing in these terms excludes liability where such exclusion is not permitted by law.

12. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect and use personal information.

13. Changes to These Terms

We may update these Terms of Service at any time. Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted means you accept the updated terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of [Jurisdiction/Country], without regard to conflict of law principles.

15. Contact Us

If you have questions about these Terms of Service, please contact us:

Business Name: Kayak House

Email: hello@kayakhouse.lk

Phone: +94 XX XXX XXXX

Address: [Your Business Address]